{"id":1730,"date":"2026-04-20T09:59:22","date_gmt":"2026-04-20T02:59:22","guid":{"rendered":"https:\/\/www.lexusfinancial.com.vn\/?p=1730"},"modified":"2026-04-20T10:03:44","modified_gmt":"2026-04-20T03:03:44","slug":"tfsvn-ra-mat-ung-dung-mytfsvn-nen-tang-so-quan-ly-khoan-vay-moi-luc-moi-noi","status":"publish","type":"post","link":"https:\/\/www.lexusfinancial.com.vn\/en\/tfsvn-ra-mat-ung-dung-mytfsvn-nen-tang-so-quan-ly-khoan-vay-moi-luc-moi-noi\/","title":{"rendered":"TFSVN OFFICIALLY LAUNCHES THE NEW CUSTOMER PORTAL AND MYTFSVN APP"},"content":{"rendered":"<div class=\"at-block-classic sec-tb\">\n<div class=\"container\"><\/p>\n<p data-path-to-node=\"3\"><span style=\"font-size: 14pt;\">From <b data-path-to-node=\"3\" data-index-in-node=\"14\">April 20, 2026<\/b>, Toyota Financial Services Vietnam Co., Ltd. (TFSVN) officially updates our <b data-path-to-node=\"3\" data-index-in-node=\"105\">Customer Portal<\/b> and introduces the <b data-path-to-node=\"3\" data-index-in-node=\"140\">MyTFSVN app<\/b>. This initiative aims to enhance customer experience and accelerate the digital transformation of TFSVN&#8217;s financial services.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\"><img decoding=\"async\" class=\"aligncenter wp-image-1736 size-full\" src=\"https:\/\/www.lexusfinancial.com.vn\/wp-content\/uploads\/2026\/04\/toyota-kv-1919x700-1.jpg\" alt=\"TFSVN th\u00f4ng b\u00e1o ra m\u1eaft \u1ee9ng d\u1ee5ng tra c\u1ee9u kho\u1ea3n vay MyTFSVN t\u1eeb ng\u00e0y 20\/04\/2026\" width=\"1919\" height=\"700\" srcset=\"https:\/\/www.lexusfinancial.com.vn\/wp-content\/uploads\/2026\/04\/toyota-kv-1919x700-1.jpg 1919w, https:\/\/www.lexusfinancial.com.vn\/wp-content\/uploads\/2026\/04\/toyota-kv-1919x700-1-500x182.jpg 500w, https:\/\/www.lexusfinancial.com.vn\/wp-content\/uploads\/2026\/04\/toyota-kv-1919x700-1-30x11.jpg 30w\" sizes=\"(max-width: 1919px) 100vw, 1919px\" \/><\/span><\/p>\n<h3 data-path-to-node=\"4\"><span style=\"font-size: 14pt;\">1. MyTFSVN \u2013 Your Digital Financial Assistant for Easy Loan Management<\/span><\/h3>\n<p data-path-to-node=\"5\"><span style=\"font-size: 14pt;\">With MyTFSVN, customers can proactively manage their loans quickly and conveniently through these outstanding features:<\/span><\/p>\n<p data-path-to-node=\"6,0,0\"><span style=\"font-size: 14pt;\"><b data-path-to-node=\"6,0,0\" data-index-in-node=\"0\">&#8211; Comprehensive Loan Lookup:<\/b> Download credit contracts online; check payment schedules, physical damage insurance details, and vehicle registration receipts (travel documents), etc.<\/span><\/p>\n<p data-path-to-node=\"6,1,0\"><span style=\"font-size: 14pt;\"><b data-path-to-node=\"6,1,0\" data-index-in-node=\"0\">&#8211; Track Financial Roadmap:<\/b> Monitor principal balance, interest, payment history, and detailed repayment plans for upcoming periods.<\/span><\/p>\n<p data-path-to-node=\"6,2,0\"><span style=\"font-size: 14pt;\"><b data-path-to-node=\"6,2,0\" data-index-in-node=\"0\">&#8211; Easy Online Payment:<\/b> Perform fast and secure transactions directly within the app.<\/span><\/p>\n<p data-path-to-node=\"6,3,0\"><span style=\"font-size: 14pt;\"><b data-path-to-node=\"6,3,0\" data-index-in-node=\"0\">&#8211; Additional Support:<\/b> Receive instant notifications for payment reminders, interest rate changes, and promotions; submit and track loan-related support requests&#8230; <i data-path-to-node=\"6,3,0\" data-index-in-node=\"162\">(This feature set will be fully completed by July 1, 2026).<\/i><\/span><\/p>\n<h3 data-path-to-node=\"6,3,0\"><span style=\"font-size: 14pt;\"><strong>2. Access Instructions<\/strong><\/span><\/h3>\n<p data-path-to-node=\"8\"><span style=\"font-size: 14pt;\">You can easily access TFSVN&#8217;s new digital platform via our website or mobile application:<\/span><\/p>\n<div class=\"horizontal-scroll-wrapper\">\n<table style=\"width: 99.9113%; height: 250px;\" data-path-to-node=\"9\">\n<thead>\n<tr style=\"height: 23px;\">\n<td style=\"width: 15.2278%; text-align: center; height: 23px;\"><span style=\"font-size: 14pt;\"><strong>Platform<\/strong><\/span><\/td>\n<td style=\"width: 124.415%; text-align: center; height: 23px;\"><span style=\"font-size: 14pt;\"><strong>Access \/ Installation Method<\/strong><\/span><\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr style=\"height: 154px;\">\n<td style=\"width: 15.2278%; text-align: center; height: 154px;\"><span style=\"font-size: 14pt;\" data-path-to-node=\"9,1,0,0\"><b data-path-to-node=\"9,1,0,0\" data-index-in-node=\"0\">Website Version<\/b><\/span><\/td>\n<td style=\"width: 124.415%; height: 154px; text-align: left;\">\n<p data-path-to-node=\"9,1,1,0\"><span style=\"font-size: 14pt;\">From April 20, 2026:<\/span><\/p>\n<p data-path-to-node=\"9,1,1,2\"><span style=\"font-size: 14pt;\">&#8211; New URL:<span style=\"color: #0000ff;\"> <a class=\"ng-star-inserted\" style=\"color: #0000ff;\" href=\"https:\/\/my.tfsvn.com.vn\/\" target=\"_blank\" rel=\"noopener\" data-hveid=\"0\" data-ved=\"0CAAQ_4QMahcKEwiA4f6SnfuTAxUAAAAAHQAAAAAQbA\">https:\/\/my.tfsvn.com.vn\/<\/a><\/span><\/span><\/p>\n<p data-path-to-node=\"9,1,1,4\"><span style=\"font-size: 14pt;\">&#8211; Old URL: <span style=\"color: #0000ff;\"><a class=\"ng-star-inserted\" style=\"color: #0000ff;\" href=\"https:\/\/toyotafinance.com.vn\/auth\/login\" target=\"_blank\" rel=\"noopener\" data-hveid=\"0\" data-ved=\"0CAAQ_4QMahcKEwiA4f6SnfuTAxUAAAAAHQAAAAAQbQ\">https:\/\/toyotafinance.com.vn\/auth\/login<\/a><\/span><\/span><\/p>\n<p data-path-to-node=\"9,1,1,6\"><span style=\"font-size: 14pt;\"><i data-path-to-node=\"9,1,1,6\" data-index-in-node=\"1\">(Note: Accessing the old URL will automatically redirect you to the new one).<\/i><\/span><\/p>\n<\/td>\n<\/tr>\n<tr style=\"height: 73px;\">\n<td style=\"width: 15.2278%; text-align: center; height: 73px;\"><span style=\"font-size: 14pt;\" data-path-to-node=\"9,2,0,0\"><b data-path-to-node=\"9,2,0,0\" data-index-in-node=\"0\">Mobile Version<\/b><\/span><\/td>\n<td style=\"width: 124.415%; height: 73px; text-align: left;\">\n<p data-path-to-node=\"9,2,1,0\"><span style=\"font-size: 14pt;\">Scan the QR code in the image above or search for <b data-path-to-node=\"9,2,1,0\" data-index-in-node=\"50\">\u201cMyTFSVN\u201d<\/b> on the App Store &amp; Google Play.<br \/>\n<i data-path-to-node=\"9,2,1,2\" data-index-in-node=\"1\">(The app is 100% free on both stores).<\/i><\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h3 data-path-to-node=\"10\"><span style=\"font-size: 14pt;\">3. Login Instructions<\/span><\/h3>\n<p data-path-to-node=\"11\"><span style=\"font-size: 14pt;\">Please follow these steps to log in to the application:<\/span><\/p>\n<p data-path-to-node=\"12,0,0\"><span style=\"font-size: 14pt;\"><b data-path-to-node=\"12,0,0\" data-index-in-node=\"0\">Step 1:<\/b> Open the MyTFSVN app on your smartphone or access the website version via the link.<\/span><\/p>\n<p data-path-to-node=\"12,1,0\"><span style=\"font-size: 14pt;\"><b data-path-to-node=\"12,1,0\" data-index-in-node=\"0\">Step 2: Log in to the application:<\/b><\/span><\/p>\n<p data-path-to-node=\"12,1,1,0,0\"><span style=\"font-size: 14pt;\"><b data-path-to-node=\"12,1,1,0,0\" data-index-in-node=\"0\">&#8211; Username:<\/b><\/span><\/p>\n<p data-path-to-node=\"12,1,1,0,0\"><span style=\"font-size: 14pt;\"><b data-path-to-node=\"12,1,1,0,0\" data-index-in-node=\"12\">+ Individual Customers:<\/b> Use your <b data-path-to-node=\"12,1,1,0,0\" data-index-in-node=\"43\">ID NUMBER<\/b> (ID Card\/Citizen ID or Passport).<\/span><\/p>\n<p data-path-to-node=\"12,1,1,0,1,0,0\"><span style=\"font-size: 14pt;\"><b data-path-to-node=\"12,1,1,0,1,0,0\" data-index-in-node=\"0\">+ Corporate Customers:<\/b> Use your <b data-path-to-node=\"12,1,1,0,1,0,0\" data-index-in-node=\"30\">TAX CODE<\/b>.<\/span><\/p>\n<p data-path-to-node=\"12,1,1,1,0\"><span style=\"font-size: 14pt;\"><b data-path-to-node=\"12,1,1,1,0\" data-index-in-node=\"0\">&#8211; Password:<\/b> Use the password previously sent by TFSVN via SMS\/ZNS or click <b data-path-to-node=\"12,1,1,1,0\" data-index-in-node=\"73\">\u201cForgot Password\u201d<\/b> to receive a new one.<\/span><\/p>\n<p data-path-to-node=\"12,2,0\"><span style=\"font-size: 14pt;\"><b data-path-to-node=\"12,2,0\" data-index-in-node=\"0\">Step 3:<\/b> Receive an OTP code (for first-time login or password changes).<\/span><\/p>\n<p data-path-to-node=\"12,2,1,0,0\"><span style=\"font-size: 14pt;\"><b data-path-to-node=\"12,2,1,0,0\" data-index-in-node=\"0\">&#8211; Individual Customers:<\/b> Receive OTP via SMS or ZNS.<\/span><\/p>\n<p data-path-to-node=\"12,2,1,1,0\"><span style=\"font-size: 14pt;\"><b data-path-to-node=\"12,2,1,1,0\" data-index-in-node=\"0\">&#8211; Corporate Customers:<\/b> Receive OTP via email.<\/span><\/p>\n<h3 data-path-to-node=\"13\"><span style=\"font-size: 14pt;\">4. Customer Support<\/span><\/h3>\n<p data-path-to-node=\"14\"><span style=\"font-size: 14pt;\">If you encounter any difficulties while using the application, you can:<\/span><\/p>\n<p data-path-to-node=\"15,0,0\"><span style=\"font-size: 14pt;\">&#8211; Refer to the MyTFSVN User Guide: <span style=\"color: #0000ff;\"><strong><a style=\"color: #0000ff;\" href=\"https:\/\/tfsvn.com.vn\/wp-content\/uploads\/2026\/04\/HDSD_MyTFSVN.pdf\">Click Here<\/a>.<\/strong><\/span><\/span><\/p>\n<p data-path-to-node=\"15,1,0\"><span style=\"font-size: 14pt;\">&#8211; Contact support via hotline <b data-path-to-node=\"15,1,0\" data-index-in-node=\"28\">(028) 7309 0998<\/b> or Zalo OA <b data-path-to-node=\"15,1,0\" data-index-in-node=\"55\">\u201cT\u00e0i Ch\u00ednh Toyota Vi\u1ec7t Nam\u201d<\/b> (Verified with the yellow tick).<\/span><\/p>\n<p data-path-to-node=\"16\"><span style=\"font-size: 14pt;\">TFSVN sincerely thanks you for your trust and for joining us on our journey to modernize financial services.<\/span><\/p>\n<p data-path-to-node=\"17\"><span style=\"font-size: 14pt;\">Sincerely,<\/span><\/p>\n<p data-path-to-node=\"17\"><span style=\"font-size: 14pt;\"><b data-path-to-node=\"17\" data-index-in-node=\"11\">Toyota Financial Services Vietnam (TFSVN)<\/b><\/span><\/p>\n<p><\/p><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>From April 20, 2026, Toyota Financial Services Vietnam Co., Ltd. (TFSVN) officially updates our Customer Portal and introduces the MyTFSVN app. This initiative aims to enhance customer experience and accelerate the digital transformation of TFSVN&#8217;s financial services. 1. MyTFSVN \u2013 Your Digital Financial Assistant for Easy Loan Management With MyTFSVN, customers can proactively manage their&hellip;<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[30,29],"tags":[],"class_list":["post-1730","post","type-post","status-publish","format-standard","hentry","category-khac","category-khuyen-mai"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.lexusfinancial.com.vn\/en\/wp-json\/wp\/v2\/posts\/1730","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lexusfinancial.com.vn\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.lexusfinancial.com.vn\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.lexusfinancial.com.vn\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lexusfinancial.com.vn\/en\/wp-json\/wp\/v2\/comments?post=1730"}],"version-history":[{"count":0,"href":"https:\/\/www.lexusfinancial.com.vn\/en\/wp-json\/wp\/v2\/posts\/1730\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.lexusfinancial.com.vn\/en\/wp-json\/wp\/v2\/media?parent=1730"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.lexusfinancial.com.vn\/en\/wp-json\/wp\/v2\/categories?post=1730"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.lexusfinancial.com.vn\/en\/wp-json\/wp\/v2\/tags?post=1730"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}